Email & SMSHow do I give an agency access to Klaviyo?
Add your agency's email as a user with the Manager role. Manager is enough to build flows and campaigns, but not enough to delete the account or touch billing.
Two situations, one page. If you don't have your Klaviyo account yet, create it first and it stays yours. If you already have it, jump straight to inviting your agency. Pick your situation below.
You keep ownership. You stay the account Owner. The people you add get Manager access: enough to build flows and campaigns, not enough to delete the account or touch billing.
0 of 2 done
✓ All done
Klaviyo runs your email (and SMS) marketing. Sign up with your business email; connecting it to Shopify takes one click later.
Connect your store (if Shopify)
Klaviyo will offer to connect Shopify during onboarding. Do it, it's one approval click. The rest can wait for whoever is setting up your email.
Add the emails of the people you're giving access to as users with the Manager role.
Open Settings → Users
↗ klaviyo.comClick your account name (bottom-left) → Settings → Users.
Click to enlargeClick “Add new user”
Click to enlargeAdd these emails with the Manager role
Paste each address, pick Manager, send.
Click to enlargeDone
You can change roles or remove users from the same screen whenever you like.
Want this as a branded checklist you can send?
Easier Access turns these guides into one branded link your clients follow, with live progress tracking. Eleven platforms, your brand on every link.
See pricing